Troubleshooting

The Vivado IP Core Distribution is currently a beta release. If you experience issues with the IP Cores delivered in the Distribution or want to provide feedback, please reach out to our technical support. Before reaching out to our technical support, please consider the following:

Our technical support does not provide support with the Vivado toolchain. Please refer to Vivado’s documentation for this. Please see the following related Vivado toolchain documentation:

When reaching out to our technical support regarding the Vivado IP Core Distribution, please include the following information:

  1. Version of our Vivado IP Cores Distribution
  2. Version of Vivado
  3. Version of FrontPanel SDK
  4. Operating system
  5. Description of the issue
  6. Reported errors or messages associated with the issue
  7. Steps to recreate the issue

Once you have drafted the information above, please reach out to our technical support at [email protected]